Guarantee and service, Troubleshooting – Philips ErgoFit Beutelloser Staubsauger User Manual

Page 20

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- Do not throw away the appliance with the normal household waste

at the end of its life, but hand it in at an official collection point for

recycling. By doing this, you help to preserve the environment.

guarantee and service

If you need service or information or if you have a problem, please visit the

Philips website at www.philips.com or contact the Philips Consumer

Care Centre in your country (you find its phone number in the worldwide

guarantee leaflet). If there is no Consumer Care Centre in your country, go

to your local Philips dealer.

troubleshooting

This chapter summarises the most common problems you could

encounter with the appliance. If you are unable to solve the problem with

the information below, contact the Consumer Care Centre in your country.

Problem

Possible cause

Solution

The light in the

AutoClean button

(specific types

only) or the filter-

cleaning reminder

light (specific types

only) flashes.

The filter cylinder needs

to be cleaned.

Press the AutoClean button (specific types only) or

turn the filter-cleaning handle (specific types only) to

clean the filter cylinder.

The suction power

is insufficient.

You have selected a low

suction power setting.

Select a higher suction power setting.

The filter cylinder is

clogged with dirt.

Clean the filter cylinder (see chapter ‘Cleaning and

maintenance’).

The motor protection

filter and/or the HEPA

filter are dirty.

Clean or replace the filters (see chapter ‘Cleaning and

maintenance’).

The nozzle, hose or tube

is blocked up.

To remove the obstruction, disconnect the blocked-up

item and connect it (as far as possible) the other way

around. Switch on the vacuum cleaner to force the air

through the blocked-up item in opposite direction.

The infrared

remote control

does not function.

You have not inserted

the batteries properly or

the batteries are empty.

Insert the batteries properly or replace them. See

chapter ‘Replacement’.

English

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