Boca Research Turbo Series - Manual (Page 35)

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Appendix D: Servicing Your Boca Product
If your IO Turbo Series adapter requires service, first contact
the authorized dealer from whom you purchased the
product. If the dealer is unable to assist you, and you must
contact Boca Research, Inc., please follow the instructions
below. Our electronic BBS is available 24 hours a day at (561)
241-1601 and will support data transmission speeds up to
33.6Kbps with settings of N, 8, 1. If you have a modem, the
BBS may be helpful (especially during off hours) if you have
a question about product settings or compatibility, or if you
wish to download driver software or utilities.
NOTE: CALLING TECHNICAL NOTE: CALLING TECHNICAL NOTE: CALLING TECHNICAL NOTE: CALLING TECHNICAL NOTE: CALLING TECHNICAL SUPPOR SUPPOR SUPPOR SUPPOR SUPPORT WITHOUT T WITHOUT T WITHOUT T WITHOUT T WITHOUT
COMPLETE AND ACCURA COMPLETE AND ACCURA COMPLETE AND ACCURA COMPLETE AND ACCURA COMPLETE AND ACCURATE INFORMA TE INFORMA TE INFORMA TE INFORMA TE INFORMATION TION TION TION TION
CONCERNING YOUR PROBLEM MA CONCERNING YOUR PROBLEM MA CONCERNING YOUR PROBLEM MA CONCERNING YOUR PROBLEM MA CONCERNING YOUR PROBLEM MAY BE BOTH TIME- Y BE BOTH TIME- Y BE BOTH TIME- Y BE BOTH TIME- Y BE BOTH TIME-
CONSUMING AND FRUSTRA CONSUMING AND FRUSTRA CONSUMING AND FRUSTRA CONSUMING AND FRUSTRA CONSUMING AND FRUSTRATING FOR YOU. TING FOR YOU. TING FOR YOU. TING FOR YOU. TING FOR YOU.
1. When calling Boca Research Technical Support, have the
following information available:
• Board name and part number (located on the board)
• Computer model
• Peripherals in system
• Computer manufacturer
• Operating system and version
Servicing Your Boca Product
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