Philips 741415008 - Manual (Page 17)

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DESCALING TROUBLESHOOTING
Descaling
Descaling is necessary if you have been using
hard water or unfiltered water with your machine.
Descaling removes potential limescale build-up
in certain components of the machine, thus
ensuring correct operation of these components
in particular and your machine in general.
Depending on the water hardness in your area,
it is advisable to descale the machine every 3-6
months; more frequently if necessary.
It is recommended to use bottled or filtered water
for the longevity of your machine.
Note: If you wish to descale the appliance
yourself, use a descaler especially made for
coffee machines. Use a product normally
available on the market, that is neither toxic
nor harmful.
Do not use vinegar, which may
damage internal components
of the machine.
Read the instructions for descaling that
are provided with the descaling solution
you have purchased.
Important : Periodic descaling protects the
machine from damage due to mineral
accumulation and avoids costly repairs. Repairs
and service work performed on a machine due
to the lack of descaling are not covered under
warranty.
Storing the machine when not in
use
When the machine is not in use, turn it off and
unplug the power cord.
Store the machine in a cool, dry, level place out
of the reach of children.
If the machine will be stored for a long period
of time, protect it from dust by covering it up or
placing it into its original box.
Maintenance
The machine should undergo a general cleaning
and maintenance overview, as indicated in the
preceding pages.
Disposal of machine
If the machine is to be disposed of for some
reason, render it non-usable by cutting the
power cord.
Before cutting the power cord, make
sure it is no longer plugged in.
Bring your non-usable machine to an
appropriate disposal center.
Troubleshooting
In case of machine failure, defects, or
suspected damage, unplug the
machine immediately.
You will find below a troubleshooting gui-
de for basic problems. If the problem
persists, or you deem the problem to be
more serious, please contact an
authorized service center for further
assistance.
Only specially trained service personnel are
authorized to perform repair work on the
machine. The manufacturer declines any
responsibility for the machine, its components
and accessories if repair work has been
performed by unauthorized personnel. No
warranty coverage will be extended in such cases.
The machine does not turn on
The brewing cycle does not
start
Steam or hot water does not
dispense
Espresso dispenses too quickly
Espresso dispenses too slowly
Espresso is not hot enough
The machine takes too long
to warm up or very little hot
water is dispensed when the
hot water function is used
The brew group is stuck and
cannot be removed
Check the power cord and plug or
close the service door
Make sure brew group is in machi-
ne and positioned properly makes
sure drip tray is in machine and
positioned properly
- Fill the coffee hopper and restart
the dispensing cycle.
- Fill the water tank, load the cir-
cuit and restart the dispensing
cycle.
Clean the tip of the steam/hot wa-
ter arm with a little pin
Adjust the grind setting to a finer
grind
Adjust the grind setting to a coar-
ser grind
Wait until the light stops blinking
Descale the machine
Turn on the machine and close the
service door; the brew group will
automatically align itself
The machine is not getting power
or the service door is open
If the light (26) is blinking: the
brew group is not positioned pro-
perly or not in machine drip tray
not positioned properly or not in
machine
The control light (26) is turned on:
- The coffee hopper is empty.
- The water tank is empty.
The steam/hot water arm is bloc-
ked
The grind setting is too coarse
The grind setting is too fine
The temperature control light is
blinking
Mineral (limescale) has accumu-
lated in the system
The brew group is unaligned
Problem Possible cause/causes Resolution