PHCC Pro Series Pro Series C33 User Manual
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Page 10
9. Plug the power cord back into the wall outlet.
(You should provide additional protection for
the control unit by using a surge protector.)
10. If any of the alarms are sounding, press the
GRAY button on the front of the control
panel for one (1) second.
3
The unit is not receiving AC power
There are several causes for power failure. The
most common is a power outage by your electric
company. During this emergency, the Pro Series
system will automatically switch to battery
power and protect your basement from flooding.
You can silence the “AC power failure” alarm for
24 hours by pressing the GRAY button for five (5)
seconds. The alarm will be silenced, but the
light will stay on. The system will continue to
operate while the power alarm is silenced. After
24 hours, the alarm will reset automatically.
1. If the power is on in the rest of the house,
check the home circuit breaker or fuse box for
failure, and correct the problem.
2. Check the power cord. Make sure it is securely
plugged into the wall outlet. Make sure the
outlet is working properly.
3. The control unit may have received a power
surge. (a) Check the AC fuse located on the
back panel of the control unit. First, unplug
the control unit from the wall outlet. Then,
unscrew the barrel fuse and check to see if the
wires in the fuse are intact. To remove the
barrel fuse, push in and turn counter-
clockwise. Replace the fuse by pushing it in
and turning clockwise. (b) If the wires are
burned and broken, replace the fuse with a 5
amp glass barrel fuse, commonly found at
hardware stores and auto supply stores. Plug
in the control unit. (You should provide
additional protection for the control unit by
using a surge protector.) If the fuse blows
again, call Glentronics technical support at
800-991-0466, option #3.
The control unit must receive 115 volts AC +/-
5% from the AC outlet. Voltage lower than 110
volts will activate the power failure alarm.
Lower voltages can be caused by utility company
brown outs or a heavy power draw from other
appliances on the same circuit. Reduce the
number of appliances on the circuit.
4
The pump or DC fuse is defective
Unplug the main AC pump before servicing
the backup pump to avoid electric shock.
Failure to do so could cause serious injury or
death.
REFER TO THE PHOTOS BELOW
The Pro Series control unit will check the pump
and its wire connections each week for possible
pump failure. The system will test the pump by
running it for 2-3 seconds to make sure it is
operating. The test will not trigger an alarm. If
the “Pump or DC fuse” alarm sounds:
1. Check the pump plug in the back of the unit
to make sure it is firmly connected. Check the
pump wires to make sure they are connected
securely to the pump plug. Check the rest of
the pump wires for any possible breaks.
2. If the pump wires are intact, the pump may be
clogged. (a) Disconnect both control units
from the wall outlet, and disconnect the
battery cables. (b) Release the union, and
remove the pumps from the sump pit. (c)
Rinse any debris from the strainer, and then
reconnect the pumps to the discharge pipe.
(d) Connect the control unit, and the battery
cables to the battery…the WHITE wire to the
NEGATIVE (-) post, and then the BLACK wire
to the POSITIVE (+) post. Tighten the wing
nuts on the battery posts. (e) Plug the
control unit back into the wall outlet.
3. (a) Check the DC fuse by pulling it out of the
fuse holder. (b) If the wires are burned and
broken, replace the fuse with a 20 amp DC
safety fuse. If the fuse blows again, unplug
the computer control unit from the wall and
disconnect the battery cables from the
battery. Then call Glentronics technical
support for instructions at 800-991-0466,
option #3. You may need to replace the pump.
4. Plug the main AC pump back into the wall
outlet.
5
The pump was activated
When water rises in the sump pit and lifts the
float switch, the pump will begin pumping, and
the “Pump was activated” light and alarm will
turn on. The pump warning stays on to alert you
to the fact that the standby system was used to
empty the water from the sump. Try to
determine what caused the system to activate.
• Check the main pump for failure. It may not
be working, the float switch may be stuck, or
it may be too small to handle the inflow of
water.
• Make sure the check valve is working. It may
need to be replaced.
• Make sure the discharge pipe is not clogged
or frozen.
• If the power was out, the backup pump was
automatically activated. You need to push
the GRAY button to silence the alarm.
!
DANGER
3a
2
2a
Remove
3a
3b
GOOD
BLOWN
2b
2c
2d
POSITIVE
POST
NEGATIVE
POST
1
RINSE
3b
GOOD
BLOWN