Novell netware troubleshooting – Apple LaserWriter 12/640 PS User Manual

Page 244

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For Windows 95 users, check the following additional item:

m Open the Printer folder, select the printer, and click Properties. click the

PostScript tab and click the Advanced button. Make sure that ASCII data
and “Send CTRL+D after job” are selected.

For Windows 3.1 users, check the following additional item:

m Open the Printer Control panel, select the printer, and choose Setup. Select

the PostScript tab in the Properties dialog box. Make sure that Protocol
Options is set to Default if using the parallel port, or None if printing
via NetWare.

Sometimes printing the first page takes longer than I expect.

The LaserWriter 12/640 PS automatically goes into an energy-saving mode
after it’s been idle for a while. When you print while it’s in this mode, the
printer takes about a minute to warm up before it can print the first page.

The printer is properly connected and configured, but printing is garbled or displays

unwanted characters.

Check the communication switch and make sure that the Interpreter is set to
the correct value. If you are printing a PostScript document, the Interpreter
mode should be PostScript or AutoSelect.

Novell NetWare troubleshooting

The printer is properly connected, but the printer’s NetWare printer name doesn’t appear

in the Apple LaserWriter Utility’s list of printers to configure.

If you don’t see the printer’s name in the Apple LaserWriter Utility, try the
following steps:

m Make sure you have the right printer model selected.
m Make sure the NetWare file server is running.
m Turn the printer off and then on again. The printer advertises itself to the

NetWare file servers on its network segment for only 5 minutes (after
power-up) to reduce network traffic.

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Chapter 12

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