Barranca Diamond FIREBALL 2 AXLE SPHERE MACHINE - Manual (Page 16)

Barranca Diamond Fireball Sphere Machine Manual Effective Date 9/28/06 16
ORDERING INFORMATION
You may order Barranca Diamond products through your authorized Barranca Diamond distributor
Parts may be ordered directly from your Barranca Diamond distributor or Barranca Diamond Products.
Please have the following information ready before calling:
• The model and serial number of the machine
• Date of purchase
• Distributor’s name
• The part description for the parts or accessories being ordered
RETURN MATERIALS POLICY
For return items, call Barranca Diamond at (310) 523-5867.
To expedite the service relative to the return of a product purchased through Barranca Diamond, please
observe the following:
NOTE: Return items must have been purchased within the previous twelve (12) months.
• Have the model number and serial number of the machine.
• Have the date when the machine was purchased.
• Have the dealer’s name.
• Contact Barranca Diamond customer service for approval to return the item(s).
• Obtain a returned Goods Authorization number (RGA) authorizing the return from Barranca Diamond
Products.
• Ensure your item(s) are prepaid to the destination
• A warranty card must be on file with Barranca Diamond Products with correct serial number.
• Follow the packaging instructions in the following section
PACKAGING INSTRUCTIONS
If transporting on wooden skid, remove caster wheels and bolt down legs to skid. If transporting without the
use of a skid, make sure caster wheels are locked and unit is securely strapped to vehicle.
Warranty Period
1 year from date of purchase against material or manufacturing defects in workmanship or material failure.
Warranty does not cover against misuse of machine or neglect of maintenance. Electric motors damage by
misuse, low voltage, long drop cord, etc. are not covered by the warranty. Baldor and Leeson motors can be
repaired at a local service center. Barranca can provide a list of authorized Baldor or Leeson repair centers in
your area.
Warranty Against Defects
Barranca Diamond Products guarantees the Fireball Sphere Grinding Machine against defective materials
and factory defects which may have occurred during assembly or damage during shipping. Defective parts
or assembly problems should be brought immediately to the attention of the dealer and Barranca Diamond.
Repair parts and components are available and can be shipped. Please call Barranca Diamond should any
problems or defects be found. Customer service can be obtained by calling us at (310) 523-5867 or (800)
630-7682. Damaged electric motors should be repaired at an authorized Baldor or Leeson motor repair
center.
Disclaimer
Barranca Diamond Products, Inc. does not guarantee that a user’s methods and materials will always yield a
sphere to his/her satisfaction. Sphere making is a challenging task requiring quality material, user patience,
persistence and awareness at all times.