Dvd drive problems, Dvd drive problems -5 – chiliGREEN Mitac 9515 User Manual

Page 94

Advertising
background image

Troubleshooting 8-5

z

Make sure that both devices are compatible.

DVD Drive Problems

The DVD drive cannot read a disc.

z

Make sure that the disc is correctly seated in the tray, with the label
facing up.

z

Make sure that the disc is not dirty. Clean the disc with a disc
cleaning kit, available in most computer stores.

z

Make sure that the DVD drive driver is installed correctly.

z

Make sure that the computer supports the disc or the files contained.

You cannot eject a disc.

z

The disc is not properly seated in the drive. Manually release the disc
following the method described next:

1. Turn off the computer.

2. Insert a small rod, such as a straightened paperclip, into the

drive’s manual eject hole and push firmly to release the tray.

3. Pull the tray out until fully extended, and then remove the disc.

Advertising