Wlan problems, Wlan problems -9 – chiliGREEN Mitac 9515 User Manual

Page 98

Advertising
background image

Troubleshooting 8-9

z

Make sure that the user name or password is correct.

WLAN Problems

I cannot use the WLAN feature.

z

Make sure that the mini PCI-E WLAN card is correctly installed.

z

Make sure that the necessary driver(s) is correctly installed.

z

Make sure that the WLAN feature is turned on.

Transmission quality is poor.

z

Your computer may be in an out-of-range situation. Move your
computer closer to the Access Point or another WLAN device it is
associated with.

z

Check if there is high interference around the environment and solve
the problem as described next.

Radio interference exists.

z

Move your computer away from the device causing the radio
interference such as microwave oven and large metal objects.

z

Plug your computer into an outlet on a different branch circuit from
that used by the affecting device.

z

Consult your dealer or an experienced radio technician for help.

I cannot connect to another WLAN device.

z

Make sure that the WLAN feature is turned on.

z

Make sure that the SSID setting is the same for every WLAN device
in the network.

z

Your computer is not recognizing changes. Restart the computer.

z

Make sure that the IP address or subnet mask setting is correct.

Advertising