Modem problems, Modem problems -10 – chiliGREEN Mitac 9515 User Manual

Page 99

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Troubleshooting 8-10

I cannot communicate with the computer in the network when
Infrastructure mode is configured.

z

Make sure that the Access Point your computer is associated with is
powered on and all the LEDs are working properly.

z

If the operating radio channel is in poor quality, change the Access

Point and all the wireless station(s) within the BSSID to another radio
channel.

z

Your computer may be in an out-of-range situation. Move your
computer closer to the Access Point it is associated with.

z

Make sure that your computer is configured with the same security
option (encryption) to the Access Point.

z

Use the Web Manager/Telnet of the Access Point to check whether it
is connected to the network.

z

Reconfigure and reset the Access Point.

I cannot access the network.

z

Make sure that the necessary driver(s) is correctly installed.

z

Make sure that the network configuration is appropriate.

z

Make sure that the user name or password is correct.

z

You have moved out of range of the network.

z

Turn off power management.

Modem Problems

The modem does not work.

z

Make sure that your model comes with the modem function.

z

Make sure that the modem driver is correctly installed.

z

Make sure that the telephone line is properly connected.

z

Make sure that the COM port in the communication software is
correctly set.

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