CounterPath eyeBeam 1.5 User Guide for Windows - Manual (Page 12)

CounterPath eyeBeam 1.5 for Windows
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3.2 Starting eyeBeam
1. Start eyeBeam as you would any other program: Use the Windows Start menu or double-click the
desktop icon. The softphone appears.
2. If you are prompted for a license key, then you have not yet set up eyeBeam. See “Configuring eyeBeam” on
page 4.
3. Take the appropriate action:
• If one or more accounts have been set up, and at least one account is enabled, the next message is
Registering. eyeBeam attempts to log into every enabled account. When login is complete, the Call
display shows Ready. Your user name is.
• If at least one account is set up but none are enabled, the SIP Accounts window appears. Enable one or
more accounts, and select the default account.To enable accounts and set a default, see “SIP Accounts” on
page 40.
• If no accounts have been set up, the final message is Awaiting proxy login information. You must set up
accounts. See “Configuring eyeBeam” on page 4.
When you are logged in, the Call display shows Ready - Your username is. If several accounts are enabled, the
name is that of the default account.
For general information on enabling and default accounts, see “Enabling Accounts” on page 41.
Showing and Hiding the Softphone
Click to hide the softphone. Show it again by clicking in the system tray.
Click to minimize the softphone. Show it again by clicking in the system tray or or the Task bar.
You can still receive calls when the phone is hidden or minimized.
If you exit when eyeBeam is hidden or minimized; eyeBeam wil start next time as hidden or minimized.
You can set up eyeBeam so that when the softphone is completely or partially covered, hidden, or minimized,
you will be notified when a call comes in. See “Options – General – Alerts and Sounds” on page 31.
Receiving a New Contact Request
If availability is enabled, then at any time, you may get a New
Contact Request dialog box on your softphone. For information on
this request, see “Availability” on page 22.
3.3 Placing a Call
You can contact someone using:
• The SIP address ([email protected])
• A traditonal phone number, if supported by your VoIP service provider
You will hear a ringing tone while eyeBeam attempts to make a connection.