CounterPath eyeBeam 1.5 User Guide for Windows - Manual (Page 27)

CounterPath eyeBeam 1.5 for Windows
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Sharing Availability
Watching Others’ Availability
To be able to see the availability of another person, either add that person to the Contacts list with the “Show
this contact’s Availability” field checked, or modify the existing contact information so that this field is
checked. For more information, see page 18.
As soon as the person is set up in this way in your Contacts list, eyeBeam sends them a notification request. The
request asks that you be able to see that person’s availability. If the person allows this request, then the icon
beside their name (in your Contacts lists) becomes color coded (see below for details), so you can determine
their availability.
Allowing Other Parties to See your Availability (Publishing your Availability)
Continuing from above, when the other person allows the notification request, your name is added to their
Contacts list. As soon as you are added to their list, a request is sent back to you requesting that that they be able
to see you. You can reply to this request to complete the sharing loop.
Troubleshooting: When You Cannot See Availability
If you have multiple accounts set up, icons may remain gray when you expect them to be color coded. For
information on how this can happen, see “Account Properties – Presence” on page 48.
The following chart illustrates how the sharing of availability occurs.
Joseph Kokila
Joseph adds Kokila to his contact
list with “Show this contact’s
Availability” checked
Joseph’s eyeBeam sends a “let me see you”
notification request to Kokila
Kokila receives a notification
request and responds by clicking
“Allow and add”
Now that Joseph is in Kokila’s contact list, Kokila’s
eyeBeam sends “Let me see you” notification request to Joseph
Joseph receives a notification
request and responds
“Allow”
Response sent
Availability icon is added
for Kokila, colored gray
“Allow” response sent
Joseph’s availability icon
turns green
Privacy rule is created for
Joseph with “allow” and “show”
Joseph is added to Kokila’s
contact list
Availability icon is added
for Joseph, colored gray
Kokila’s availability icon
turns green