CounterPath Bria 4 Windows User Guide - Enterprise Deployments - Manual (Page 39)

Bria 4 for Windows User Guide – Enterprise Deployments
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4.2 Sending a Broadcast IM
You can send an IM to several people at one time. A broadcast IM is not a group chat:
• With a broadcast IM, each recipient can reply to the IM, but only you will see these replies; the other
recipients will not see these replies.
• With a group chat, all parties see everyone’s messages and the messages each party sends are seen by
everyone. See “Group Chat (Conference IM)” on page 36.
1. Select the parties from the Contacts tab in one or more of the following ways:
• Select one or more contacts in the usual ways (using Shift-click or Ctrl-click and/or Shift-Ctrl-click).
• Select one or more groups in the usual way.
2. Right-click and choose Broadcast IM. The New Conversation window appears. Contacts that do not have a
softphone address will not be included in the list.
3. Type the message. Include emoticons and formatting (Ctrl+B, Ctrl+I, Ctrl+U), as desired.
To insert a return in the message, press Shift-Enter. (You can control the behavior of Enter and of
Shift+Enter; see Softphone > Preferences > Application.)
4. Click the Send icon or press Enter. The IM is sent.
A recipient may send you a response, which will be displayed to you in a regular Instant Message thread;
you will then be in a regular IM with that one party.
Type a number or name to
add more contacts. Auto
suggestions come up.
Type a message, and click
the Send icon.
Responses will be
displayed in a
separate thread.