Warranty & service – Traditions Vortek StrikerFire User Manual
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19. WARRANTY & SERVICE
LIMITED LIFETIME MECHANICAL WARRANTY
Traditions™ will warrant this muzzleloading firearm (or parts in a kit to
be built) to be free of mechanical defects in materials or craftsmanship
for the life of the firearm, while in the possession of the original owner
except wooden plastic stocks and finishes. Traditions™ will repair or
replace, at its own option, product or parts which are returned at
owner’s expense to the Traditions™ Customer Service Department.
Call 860-388-4656 to obtain a factory issued Return Merchandise
Authorization number. A full explanation of the specific problem must
be given to the customer service representative.
PLEASE HELP US SERVE YOU BETTER
In the event you should have questions pertaining to the function or
performance of your new Traditions™ firearm please visit our website
to get answers to the most commonly asked questions. Log on to
where you will find the FAQ page. This
page will get you fast access to trouble shooting solutions. If you do
not find an answer to your specific question on the FAQ page of our
website please feel free to email through the website at
[email protected] and a qualified member of our team will
respond to your individual question as quickly as possible. In the event
you still need assistance please do not hesitate to contact Traditions™,
and a member of our Customer Service Department will be happy to
assist.
In the unlikely event you need warranty service on your new firearm;
we need your help to get the work done right and without delay. It’s as
easy as dropping us a note or picking up the telephone.
Traditions™ conveniently engraves the caliber, serial number and
model name on each barrel. Take note of this information, record it on
the warranty page in this manual and be prepared to state it when
contacting the Traditions™ Customer Service Department with your
questions.
Contact Traditions at 860-388-4656, tell us what problem you are
experiencing and we’ll get busy to remedy your situation. Help is just a
phone call away should you experience a problem. Simply follow these
four simple steps and we’ll get your firearm back in perfect working
order in the shortest possible time.
Do not return your firearm to the dealer. You can save time by
following the steps outlined below.