WarmlyYours TempZone Floor Heating Cable (Twin) - Manual (Page 32)

Terms and Conditions
WarmlyYours, Inc. warrants the WarmlyYours
TempZone™ Floor Heating Cable (Twin) electric floor
warming system (“the Product”) to be free from defects
in materials and workmanship for twenty-five (25) years
from the date of sale, provided that the Product is
installed in accordance with the WarmlyYours product
installation manual, any special written or oral design or
installation guidelines provided by WarmlyYours for the
specific project that the Product is intended, the provisions
of the National Electrical Code (NEC), or Canadian
Electrical Code (CEC) and all applicable local building
and electrical codes. If the Product is determined to be
defective in materials and workmanship, and has not
been damaged as a result of misuse, misapplication or
improper installation, WarmlyYours will reimburse the
cost of locating the fault, repair of Product, and any labor
and materials required to perform the repair. If repair
of the Product is not feasible, WarmlyYours will replace
the Product or refund the original cost of the Product.
Controls sold under the WarmlyYours name are warranted
for specific coverage periods. Please see http://www.
warmlyyours.com/warranty for the length of warranty
coverage for each control. Should the control be defective
or malfunction, return the control to WarmlyYours and it
will be repaired or replaced (at WarmlyYours’ discretion).
The warranty does not cover removal or reinstallation
costs. See entire warranty in packaging.
WarmlyYours Inc. assumes no responsibility under this
warranty for any damage to the Product prior to or during
installation by anyone, including, but not limited to
tradespeople or visitors to the job site, or damage caused
as a result of post-installation work. Call our toll free
number, (800) 875-5285, if you have any questions about
installation. The Limited Warranty is null and void if the
Product owner or his representative attempts to repair the
Product without receiving authorization. Upon notification
of an actual or possible problem, WarmlyYours will issue
an Authorization to Proceed under the terms of the Limited
Warranty.
Warranty Subject to the Following Conditions: 1. The
warranty of the warming system must be registered by
completing and returning the attached “System Warranty
Registration Card” to WarmlyYours, Inc. within thirty (30)
days of date of purchase. Please keep your invoice, as
proof of date of purchase will be required in the event
of a claim. 2. The heating cable must be installed flat
under tile, stone, resilient flooring or laminate wood in
a latex-modified thinset or a Portland-based cement. 3.
The warming system must be electrically grounded and
protected by a GFCI (Ground Fault Circuit Interrupter).
4. The installation must comply with all national and
local electrical and building codes, including the National
Electrical Code (NEC), the Canadian Electrical Code
(CEC), Part I, and Authority Having Jurisdiction (AHJ), as
well as any other applicable statutory requirements. 5.
The manufacturer hereby reserves the right to inspect the
installation site at any reasonable time. 6. The warranty is
not automatically transferred with change of ownership,
but the manufacturer may, on application, transfer the
warranty for the period remaining. This transfer is solely at
the discretion of the manufacturer. 7. The warming system
should be used strictly in accordance with the following:
7.1 The voltage of the circuit should match the voltage of
the warming system, and the size of the circuit should be
such that the warming system does not occupy more than
80% of the circuit capacity. 7.2 Should you feel no warmth
on the floor within 60 minutes, verify that there is power
to the control or thermostat. Contact WarmlyYours after
verifying that there is power through the load wires. Under
no circumstances should you or anyone else tamper with
or attempt to repair the warming system - this will render
the warranty null and void. 7.3 Switch the warming system
on and off as you would any conventional electric heater,
although timers or thermostats may be used if preferred.
7.4 Use reasonable care in the operation of the warming
system. Do not drop heavy articles on the flooring or
pierce the flooring with sharp objects. 7.5 All restrictions
and warnings detailed in the installation manual must be
strictly followed.
WARMLYYOURS, INC. DISCLAIMS ANY WARRANTY
NOT PROVIDED HEREIN, INCLUDING ANY IMPLIED
WARRANTY OF MERCHANTABILITY OR IMPLIED
WARRANTY OF FITNESS FOR A PARTICULAR
PURPOSE. WARMLYYOURS FURTHER DISCLAIMS
ANY RESPONSIBILITY FOR SPECIAL, INDIRECT,
SECONDARY, INCIDENTAL, OR CONSEQUENTIAL
DAMAGES ARISING FROM OWNERSHIP OR USE OF
THIS PRODUCT, INCLUDING INCONVENIENCE OR
LOSS OF USE. THERE ARE NO WARRANTIES WHICH
EXTEND BEYOND THE FACE OF THIS DOCUMENT.
NO AGENT OR REPRESENTATIVE OF WARMLYYOURS
HAS ANY AUTHORITY TO EXTEND OR MODIFY
THIS WARRANTY UNLESS SUCH EXTENSION
OR MODIFICATION IS MADE IN WRITING BY A
CORPORATE OFFICER.
WarmlyYours makes no claim as to the amount of floor/
room temperature rise, the time to reach a given floor/
room temperature or final floor/room temperature is due
to the innumerable variations in building construction and
environmental conditions.
RETURN POLICY
Product will be accepted for return if it is in resalable
condition. The product must be in exactly the same
condition as when we shipped it to you.
Warranty Information SECTION 10
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