Bayer HealthCare Ascensia Contour Blood Glucose Monitoring System - Manual (Page 24)

20
Solving Problems…
If you see the letter “E” followed by a number, or if your
Meter beeps twice, an error has occurred. The following chart
gives you a list of possible errors and describes what they mean.
What You See What it Means What You Should Do
Low battery Replace the batteries as soon as
possible.
E 1 Temperature out Test only when the Meter tempera-
of range ture is between 50°F and 104°F
(10°C and 40°C).
E 2 Test Strip underfill Remove the Test Strip and repeat the
test with a new Test Strip.
E 3 Used Test Strip Replace Test Strip with a new, unused
Test Strip. Wait until you see the
flashing blood drop before you add
blood sample.
E 4 Test Strip not Remove the Test Strip and insert it
inserted correctly properly. (See pg. 4.)
E 5 and above All other errors When you see the letter E followed
by a number that is not listed here,
remove Test Strip and retest with a
new Test Strip. If you continue to
experience difficulty, call our
Customer Service Department
(1-800-348-8100) for assistance.
The display • Meter will turn off • Insert new Test Strip to test, press
goes blank after 3 minutes of the M Button.
when the inactivity. This fea-
meter is ture prolongs your
turned on. battery life OR OR
• The battery may • Replace the batteries if needed.
need to be replaced
LO Test result is below Repeat test. If LO appears again,
10 mg/dL (0.6 mmol/L) contact your healthcare
professional (HCP) immediately.
CAUTION: Glucose levels below
50 mg/dL (2.8 mmol/L) may indicate a
potentially serious medical condition.