HCO NX50 - Manual (Page 11)

11
TROUBLESHOOTING
1. The camera does not turn ON
a. Ensure batteries are inserted properly and fully charged. If possible test each battery
with battery tester. Approximately 1.5V in Alkaline and 1.3V in NiMH.
b. Ensure SD card is properly inserted and not in locked position
c. Reset camera by removing battery compartment and SD card for a few minutes
d. Cold temperature may decrease battery output sufficiently to prevent camera from
turning ON. Again, check batteries and ensure they are rated for your temperature
2. Beeping Noise when camera turns ON
a. Insert SD card
b. Ensure SD card is not locked
c. Format SD card in camera
d. SD card may not be compatible
3. Camera will not take pictures or stops part way even with full batteries
a. SD card is not formatted correctly; format SD card in camera
b. Ensure SD card is not locked
c. SD card is faulty or incompatible; try different SD card and/or brand. Faulty or
incompatible SD cards may cause system conflict, system crash, and battery drain.
Always format SD card in camera and try different SD cards if problem persists.
d. Batteries do not have enough power to activate picture/video sequence
4. Batteries run down quickly
a. Avoid poor quality alkaline and rechargeable batteries, avoid mixing different brands and
ages of batteries as battery life will be adversely affected. Different brands of batteries
will perform differently than others; it may be worth trying other brands to find what works
best for your environment.
b. Reduce number of picture burst and/or reduce video length.
c. Ensure batteries are fully charged; test batteries with tester if possible
d. In cold temperatures, the battery life becomes shorter
e. SD card may have jammed causing battery to drain
5. Pictures count in burst mode does not equal what I programmed
a. Camera has sophisticated power meter; when weak or low current is detected, camera
will automatically reduce the number of pictures in burst mode.
b. Ensure batteries are fully charged
c. Cold temperatures may decrease battery output resulting in reduction in picture count.
High quality NiMH batteries will help in colder weather.
6. Video time is cut shorter than what I programmed
a. Camera has sophisticated power meter; when weak or low current is detected, camera
will automatically reduce the length of video.
b. Ensure batteries are fully charged
c. Cold temperatures may decrease battery output resulting in reduction in video length.
High quality NiMH batteries will help in colder weather.