HCO NX50 - Manual (Page 15)

15
WARRANTY INFORMATION
Limited Manufacturer Warranty
The Camera purchased from our authorized dealers is warranted to be free from defects in material and workmanship for 1
year from the original date of purchase under normal use. UWAY Outdoor Products will, at its option, repair or replace your
camera with the same or comparable model, free of charge (except you must pay for shipping charges set forth below), for a
period of (1) one year from the original date of purchase in the event of a defect in materials or workmanship occurring with
normal use. This warranty only extends to the original retail purchaser. Purchase receipt or other proof of date of original
purchase is required before warranty performance. The warranty on any replacement product provided under this warranty
shall be for the unexpired portion of the warranty period applicable to the original product.
*Sorry but our warranty is ONLY applied to the cameras bought from our authorized dealers.
This warranty extends solely to failures due to defects in materials or workmanship occurring during normal use. It does not
cover normal wear of the product. This warranty is void if: the product housing has been removed, if the product's label, logo or
serial number have been removed or if the product fails to function properly as a result of accident, misuse, abuse, neglect,
mishandling, misapplication, non-compatible batteries, faulty installation, setup, adjustments, improper maintenance,
alteration, maladjustment of controls, modification, power surges, service by anyone other than UWAY or UWAY authorized
service center or acts beyond the manufacturer's or distributor's control.
Note: The camera is not waterproof; please protect your camera properly for outdoors use.
Should your product prove defective during this warranty period, please contact us to obtain a RMA number prior to returning
the defective unit.
*RMA number is required for all returns.
Include $11.95 for return shipping & insurance. (For U.S. customers only. CHECK OR MONEY ORDER ONLY PLEASE,
NON-REFUNDABLE). If the product is beyond the warranty period, the price for repairing or replacing may vary. Please allow
6-8 weeks for delivery. International customers pay different amount of shipping & insurance. We will send detailed information
along with the RMA number.
Include with your camera the RMA form and a copy of your dated cash register receipt or other proof of purchase.
The warranty work will not automatically extend the original warranty period. The customer has 2 weeks to report any DOA
(Dead on Arrival) products (please test product upon receipt).
If you have any questions regarding the warranty of UWAY products, please send us an email at [email protected].
*Please consult your dealer or us if you have any question or problem while you use the camera before you request a RMA
number and send the camera back for repair. Some problems may be solved easily with help from our dealers or us.
CAMERA REPAIR
Repairs for damages not covered by the warranty will be subject to a charge. Please contact UWAY Outdoors to determine
more information and to discuss repair options not covered under warranty.