Apricorn EZ Gig IV Cloning Software with Data Select for Windows - Manual (Page 25)

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NOTE: In some of the cases, problems with the PS/2 keyboard and/or
mouse occurred with an activated emulation for PS/2 devices. If you do not
use any USB input de-vices, please switch off the PS/2 emulation in the
BIOS setup.
General problems
Slowed down system
If you think the speed of the total system or the copying speed – also with
IDE and SCSI devices – is too slow, a USB controller can be the cause,
even if it is not used.
Read, write and verification errors
If EZ Gig reports errors, these are usually defective areas on the
respective medium. However, general problems with the hardware
can possibly also cause (putative) read and write errors. This is mostly
noticeable by a very high number of displayed errors. First of all, try
to fix the problem via the help instructions for the respective hardware
types (IDE, SCSI, USB) because the causes are usually found there. If
the problems cannot be fixed this way either, deactivate step by step the
following options, at best in the indicated order:
CachedMemory
•
Read cache and write cache
•
FastCopy
•
DMA
•
SharedMemory
•
If the problem does not occur any more after having deactivated a certain
option, the previously deactivated options can be reactivated as a test.
IDE/ATA/SATA
Hard disk not recognized
If EZ Gig does not recognize a hard disk, there can be several reasons.
Perhaps the controller which the disk is connected to has not been found
(See next section: IDE controller not found). A further possible reason can
be a non-standardly connected hard disk. This is for example the case if
a hard disk is configured as slave and if a CD/DVD drive or no drive at all
is connected at the same IDE channel as master. Normally, EZ Gig can
handle that, too.