Automatic troubleshooting – Apricorn EZ Gig IV Cloning Software with Data Select for Windows User Manual

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Automatic troubleshooting

In case of occurring errors, EZ Gig tries to troubleshoot them the
best possible. If this is not possible, the errors will be mentioned in a
corresponding error statistic in the detailed report after the clone is
complete.

Intensive reading/writing

In case of read or write errors, EZ Gig uses different strategies in order
to still be able to read or write this data, if possible. The time used for
defective areas depends to a large extent on the respective medium.
According to the medium and its state, several seconds up to minutes can
be needed for the recovery trials. Therefore, it is recommended to always
activate the option SafeRescue because then handling defective sectors

takes place after the copying of all intact areas has been finished. The
process can then be aborted if it takes too long without losing the data of
the intact areas.

Read errors

During the copying process, read errors can only occur on the source
medium. EZ Gig then tries to read the defective areas immediately after
the termination of the copying process (with the option SafeRescue) with
the help of special data recovery strategies within a single troubleshooting
run. During the troubleshooting run, the number of the indicated read errors
can reduce according to the areas on the source medium, which could be
recovered.

NOTE:

Read errors, that occur during the verification run, are not counted

as read errors but as verification errors.

Write errors

Write errors can only occur during the copying process and only on the
target medium. EZ Gig then tries to read the defective areas immediately
after the termination of the copying process (with the option SafeRescue)
with the help of special data recovery strategies within a proper
troubleshooting run. During the troubleshooting run, the number of the
indicated write errors can decrease according to the areas on the target
medium, which could be recovered.

Verification errors

When the option Verifying is activated, EZ Gig executes a verification run

after the copying process. A verification error is counted if the data of two
sectors on source and target do not correspond. Furthermore, read errors,

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