Yealink SIP-T38G - Manual (Page 106)

User Guide for the SIP-T38G IP Phone
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Shared line is configured by assigning the same extension number to multiple lines. You
can use the shared line feature to share an extension number which is used on two or
more IP phones at the same time. An incoming call to that number will cause all phones
to ring simultaneously. The incoming call can be answered on one of the phones but not
all of them. This feature is very useful in the boss and secretary scenario. For example,
the secretary can share the boss' extension number on her phone. When there is an
incoming call to the extension number of the boss, both the phones of the boss and the
secretary will ring simultaneously. Either the boss or the secretary can answer the call.
Calls on shared line can be placed on hold or barged in.
Note
To place a call on public hold:
1. Press , the shared line key or the Hold soft key when there is an active call on
the shared line.
The shared line key LED illuminates flashing when the shared line call is placed on
public hold. For more Shared Line key LED indications, refer to
LED Instructions on
page 5 .
To retrieve a call placed on public hold:
Do one of the following:
- Press again or the Resume soft key on the hold phone when there is a public
held call on the shared line.
- Press the shared line key on any other phone that shares the line when there is a
public held call on the shared line.
To place the call on private hold, you should configure a private hold key in advance:
1. Press Menu->Features->DSS Keys->Memory Keys (or Line Keys).
2. Select the desired DSS key.
3. Press or , or the Switch soft key to select Key Event from the Type field.
The shared Line feature is not available on all servers. For more information, contact your
system administrator.