430 sync – FORD 2014 Expedition v.2 User Manual
Page 431
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USB and media issues
Issue
Possible
cause(s)
Possible solution(s)
SYNC does not
recognize music
that is on my
device.
• Your music files
may not contain
the proper artist,
song title, album
or genre
information, OR
• The file may be
corrupted, OR
• The song may
have copyright
protection which
does not allow it
to play.
• Make sure that all song details
are populated.
• Some devices require you to
change the USB settings from
mass storage to MTP class.
430
SYNC®
2014 Expedition (exd)
Owners Guide gf, 2nd Printing, November 2013
USA (fus)
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