432 sync – FORD 2014 Expedition v.2 User Manual

Page 433

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Vehicle Health Report and SYNC Services (Traffic, Directions

and Information) issues

Issue

Possible

cause(s)

Possible solution(s)

I heard a
commercial when
I tried to use
Traffic, Directions
and Information.

• The phone in
use is not
activated, OR
• Your phone has
ID blocker active.

• This is a free feature, but you
must first register online to use it.
• Turn off ID blocker on your
phone as the system recognizes
you by your phone number.
• Make sure the currently
connected phone is the same one
that is registered on your
SyncMyRide account.

432

SYNC®

2014 Expedition (exd)
Owners Guide gf, 2nd Printing, November 2013
USA
(fus)

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