FORD 2013 C-MAX Hybrid v.1 - Manual (Page 145)

If this action corrects the problem, the
message may not reset immediately. It
may take several driving cycles for the
message to turn off. A driving cycle
consists of an engine start-up (after four
or more hours with the engine off) followed
by city or highway driving. Continuing to
drive with the message on may cause the
service engine soon lamp to turn on as
well.
Using the manual override lever
WARNING
The fuel system may be under
pressure. Insert the fuel nozzle
slowly. If you hear a hissing sound
near the fuel filler door, do not refuel until
the sound stops. Otherwise, fuel may spray
out, which could cause serious personal
injury.
Note: The vehicle must be in P (Park) when
using the manual override feature.
The manual override lever is located inside
of the trunk on the right rear side panel.
When using the fuel door manual override
to access the fuel fill inlet:
1. Turn the ignition on prior to using the
manual override.
2. Remove the panel located in trunk on
the right rear area of the vehicles hatch.
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3. Locate the manual override
mechanism.
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4. Pull the manual override mechanism.
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5. Key off and complete refueling within
20 minutes. If more than 20 minutes is
required, close fuel door, and repeat
procedure.
This will enable you to refuel without any
issue.
Note: A fuel spillage concern may occur if
overfilling the fuel tank. Do not overfill the
tank to the point that the fuel is able to
bypass the fuel filler nozzle. The overfilled
fuel may run down the drain located below
and in front of the fuel filler door.
If the fuel fill inlet was not properly closed,
a Check Fuel Fill Inlet message may
appear on the instrument cluster. At the
next opportunity, do the following:
1. Safely pull off the road.
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Fuel and Refueling