FORD 2013 Flex v.4 - Manual (Page 441)

USB and media issues
Issue Possible
cause(s)
Possible solution(s)
SYNC does not
recognize music
that is on my
device.
• Your music files
may not contain
the proper artist,
song title, album
or genre
information, OR
• The file may be
corrupted, OR
• The song may
have copyright
protection which
does not allow it
to play. • Make sure that all song details
are populated.
• Some devices require you to
change the USB settings from
mass storage to MTP class.
440 SYNC®
2013 Flex (471)
Owners Guide gf, 4th Printing, December 2012
USA (fus)