FORD 2013 Flex v.4 - Manual (Page 443)

Vehicle Health Report and SYNC Services (Traffic, Directions
and Information) issues
Issue Possible
cause(s)
Possible solution(s)
I heard a
commercial when
I tried to use
Traffic, Directions
and Information.
• The phone in
use is not
activated, OR
• Your phone has
ID blocker active. • This is a free feature, but you
must first register online to use
it.
• Turn off ID blocker on your
phone as the system recognizes
you by your phone number.
• Make sure the currently
connected phone is the same
one that is registered on your
SyncMyRide account.
442 SYNC®
2013 Flex (471)
Owners Guide gf, 4th Printing, December 2012
USA (fus)