FORD 2013 Fusion Hybrid v.1 - Manual (Page 341)

Phone Issues
Possible Solution(s) Possible Cause(s) Issue
Review your phone's user
guide regarding audio
adjustments. The audio control settings
on your phone may be
affecting SYNC perform-
ance. A lot of background noise
during a phone call.
Try turning off the device,
resetting the device,
removing the device's
battery, then trying again. Possible phone malfunction. During a call, I can hear the
other person but they
cannot hear me.
· Go to the website to review
your phone's compatibility. · This is a phone-dependent
feature. SYNC is not able to down-
load my phonebook.
· Try turning off the device,
resetting the device or
removing the device's, then
trying again. · Possible phone malfunc-
tion.
· Try "pushing" your phone-
book contacts to SYNC by
using the Add Contacts
feature.
· Use the "SYNCmyphone"
feature available on the
website.
· Try "pushing" your phone-
book contacts to SYNC by
using the Add Contacts
feature. Limitations on your phone's
capability. The system says "Phone-
book downloaded" but my
phonebook in SYNC is
empty or is missing
contacts.
· If the missing contacts are
stored on your SIM card, try
moving them to the device
memory.
· Remove any pictures or
special ring tones associ-
ated with the missing
contact.
· Go to the website to review
your phone's compatibility. · This is a phone-dependent
feature. I'm having trouble
connecting my phone to
SYNC.
· Try turning off the device,
resetting the device or
removing the device's, then
trying again. · Possible phone malfunc-
tion.
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SYNC®