FORD 2013 Fusion Hybrid v.1 - Manual (Page 342)

Phone Issues
Possible Solution(s) Possible Cause(s) Issue
· Try deleting your device
from SYNC, deleting SYNC
from your device and trying
again.
· Check the security and
"auto accept/prompt
always" settings relative to
the SYNC Bluetooth
connection on your phone.
· Update your device's firm-
ware.
· Turn off the Auto phone-
book download setting.
· Go to the website to review
your phone's compatibility. · This is a phone-dependent
feature. Text messaging is not
working on SYNC.
· Try turning off the device,
resetting the device or
removing the device's, then
trying again. · Possible phone malfunc-
tion.
USB/Media Issues
Possible Solution(s) Possible Cause(s) Issue
· Try turning off the device,
resetting the device,
removing the device's
battery, then trying again. Possible device malfunction. I'm having trouble
connecting my device.
· Make sure you are using the
manufacturer's cable.
· Make sure the USB cable is
properly inserted into the
device and the vehicle's USB
port.
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SYNC®