FRIGIDAIRE FPHS2399PF - Manual (Page 29)

29
BEFORE YOU CALL
CONCERN CAUSE SOLUTION
AUTOMATIC ICE MAKER (Continued)
Freezer ice
maker will not
stop making
ice (select
models).
• Ice maker wire signal
arm is being held down
by a package in the
freezer that has fallen
against ice maker.
• Move any item or frozen ice cubes that
may block the signal arm from being in the
off or upward position. See Automatic Ice
Maker-Freezer section in manual.
Ice cubes
are freezing
together.
• Ice cubes are not being
used frequently enough
or interruption of power
for prolonged time.
• Ice cubes are hollow
(shells of ice with water
inside). The hollow cubes
break open in the bin
and leak their water onto
existing ice, which causes
it to freeze together.
• Remove ice container and discard ice. The
ice maker will produce fresh supply. Ice
should be used at least twice weekly to
keep the cubes separated.
• This generally occurs when the ice maker
does not get enough water. This is usually
the result of a clogged water filter or
restricted water supply. Replace the water
filter and if the condition still occurs check
for a Saddle Valve, water valve not turned
on all the way or kinked water supply line.
DISPENSER (Ice & Water)
Dispenser will
not dispense
ice.
• Dispenser lock out is
engaged.
• There is no ice in the bin
to be dispensed.
• The refrigerator doors are
not completely closed.
• Dispenser paddle has
been pressed too long
and the dispenser motor
has overheated.
• Press and hold control lock for three
seconds.
• See the “Ice maker is not making any ice”
section above.
• Be sure the refrigerator doors are
completely closed.
• The motor overload protector will reset in
about three minutes and then ice can be
dispensed.
Ice dispenser is
jammed.
• Ice has melted and
frozen around auger
due to infrequent use,
temperature fluctuations,
and/or power outages.
• Ice cubes are jammed
between ice maker and
back of ice container.
• Remove ice container, thaw, and empty the
contents. Clean container, wipe dry, and
replace in proper position. When new ice is
made, dispenser should operate.
• Remove ice cubes that are jamming the
dispenser.
Dispenser will
not dispense
water.
• Dispenser lock out is
engaged.
• Water filter not seated
properly.
• Water filter is clogged.
• Household water line
valve is not open.
• Press and hold control lock for three
seconds.
• Remove and reinstall the water filter. Be
sure to push the filter firmly so that you
hear it lock solidly into position.
• Replace filter cartridge. Be sure to remove
protective caps and push the filter firmly so
that you hear it lock solidly into position.
• Open household water line valve. See
CONCERN column AUTOMATIC ICE MAKER.