Before you call, Concern cause solution – FRIGIDAIRE FPHS2399PF User Manual

Page 30

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30

BEFORE YOU CALL

CONCERN

CAUSE

SOLUTION

DISPENSER (Ice & Water) (Continued)
Water has an

odd taste and/

or odor.

• Water has not been

dispensed for an

extended period of time.

• Unit not properly connected

to cold water line.

• Draw and discard 10-12 glasses of water

to freshen the supply.

• Connect unit to cold water line that

supplies water to the kitchen faucet.

Water pressure

is extremely

low.

• Cut-off and cut-on

pressures are too low

(well systems only).

• Reverse osmosis system

is in regenerative phase.

• Have someone turn up the cut-off and cut-

on pressure on the water pump

system (well systems only).

• It is normal for a reverse osmosis system to be

below 20 psi during the regenerative phase.

Water not cold

enough.

• As warmer tap water goes

through the filter and

enters the water tank the

chilled water is pushed

through to the dispenser.

Once the chilled water is

used up it will take several

hours to bring the freshly

replaced water to a cooler

temperature.

• Add ice to cup or container before

dispensing water.

OPENING/CLOSING OF DOORS/DRAWERS
Door(s) will

not close.

• Door was closed too

hard, causing other door

to open slightly.

• Refrigerator is not level.

It rocks on the floor

when moved slightly.

• Refrigerator is touching

a wall or cabinet.

• Close both doors gently.

• Ensure floor is level and solid, and can

adequately support the refrigerator. Contact a

carpenter to correct a sagging or sloping floor.

• Ensure floor is level and solid, and can

adequately support the refrigerator. Contact a

carpenter to correct a sagging or sloping floor.

Drawers are

difficult to

move.

• Food is touching shelf

on top of drawer.

• Track that drawers slide

on is dirty.

• Remove top layer of items in drawer.

• Ensure drawer is properly installed on track.
• Clean drawer, rollers, and track. See Care

& Cleaning.

RUNNING OF REFRIGERATOR
Compressor

does not run.

• Freezer control is set to

“OF” or “0”.

• Refrigerator is in defrost

cycle.

• Plug at electrical outlet

is disconnected.

• House fuse blown or

tripped circuit breaker.

• Power outage.

• Set freezer control.

• This is normal for a fully automatic defrost

refrigerator. The defrost cycle occurs

periodically, lasting about 30 minutes.

• Ensure plug is tightly pushed into outlet.

• Check/replace fuse with a 15 amp

time-delay fuse. Reset circuit breaker.

• Check house lights. Call local electric

company.

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