Go to step 12 i, Go to step 12 – Dell DX6004S User Manual

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Troubleshooting Your System

9 Close the system. See "Closing the System" on page 77.

10 Reconnect the system to its electrical outlet, and turn on the system and

attached peripherals.

11 Enter the System Setup program and check the system memory setting.

See "Memory Settings Screen" on page 55.
If the problem is not resolved, proceed with the next step.

12 Turn off the system and attached peripherals, and disconnect the system

from the power source.

13 Open the system. See "Opening the System" on page 76.
14 If a diagnostic test or error message indicates a specific memory module as

faulty, swap or replace the module.

15 To troubleshoot an unspecified faulty memory module, replace the

memory module in the first DIMM socket with a module of the same type

and capacity. See "Installing Memory Modules" on page 101.

16 Close the system. See "Closing the System" on page 77.
17 Reconnect the system to its electrical outlet, and turn on the system and

attached peripherals.

18 As the system boots, observe any error message that appears and the

diagnostic indicators on the front of the system.

19 If the memory problem is still indicated, repeat step 12 through step 18 for

each memory module installed.
If the problem persists after all memory modules have been checked,

see "Getting Help" on page 161.

book.book.book Page 146 Tuesday, September 7, 2010 8:45 PM

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