Clearing jams, Identifying jams, Clearing printer jams – Dell 5310n Mono Laser Printer User Manual
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Clearing Jams
By carefully selecting print media and loading it properly, you should be able to avoid most paper jams. For more information on avoiding paper jams, see
Avoiding Jams
. If jams do occur, follow the steps outlined in this section.
To resolve the paper jam messages, you must clear the entire paper path and then press the Select button
to clear the message and resume printing. The
printer prints a new copy of the page that jammed if Jam Recovery is set to On or Auto; however, the Auto setting does not guarantee the page will print.
Identifying Jams
If the printer jams, the appropriate jam message will be displayed on the printer operator panel.
The following illustration shows the path that print media travels through the printer. The path varies depending on the input source (trays, multipurpose
feeder, envelope feeder) and output bins (expander) you are using.
The following table lists the jam messages that can occur and the action necessary to clear the message. The jam message indicates the area where the jam
occurred. However, it is best to clear the entire paper path to ensure you have cleared all possible jams.
Clearing Printer Jams
Number Message
What to do*
1
Open the output bin rear doors, and then remove the jam.
2
Open the rear door on the printer, and then remove the jam.
3
201 Paper Jam Remove
Cartridge
Open the top front cover, remove the print cartridge, and then remove the jam.
4
200 Paper Jam Remove
Cartridge
Open the top front cover, remove the print cartridge, and then remove the jam.
5
23x Paper Jam Open Duplex
Rear Door
Open the rear duplex door, and then remove the jam.
6
260 Paper Jam Check Env
Feeder
Lift the envelope weight, remove all envelopes, flex and stack the envelopes, reload the envelope feeder, and
adjust the guide.
7
Remove all media from the multipurpose feeder, flex and stack the media, reload the multipurpose feeder, and
adjust the guide.
8
Remove the duplex tray from the duplex unit, raise the duplex deflector, and remove the jam. Open the rear
duplex door, and remove the jam.
9
Open each tray, and then remove any jammed media.
* After clearing the jam, press the Select button
to resume printing.