Cognitive Solutions C SERIES - Manual (Page 122)

C L E A N I N G A N D P R E V E N T I V E M A I N T E N A N C E
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Platen Assembly Removal and Replacement
NOTE: IF THE C SERIES PRINTER IS WITHIN THE WARRANTY PERIOD, THE USER
MUST SEND THE PRINTER IN TO AN AUTHORIZED REPAIR CENTER. ALL USER’S
MUST NOT REPLACE THE PRINTHEAD ASSEMBLY OR PLATEN ASSEMBLY IF THE
PRINTER IN UNDER WARRANTY.
Platen Assembly Removal
1. Remove the front bezel by removing the two screws it the front, center,
underside of the printer.
2. Slightly spread the enclosure away from the side of the bezel. Then, lift the
bezel up and away from the printer.