Dell PowerVault NX300 User Manual

Page 163

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Troubleshooting Your System

163

6 Reconnect the system to the electrical outlet, and turn on the system and

attached peripherals.

7 Run the appropriate online diagnostic test. See "Running the System

Diagnostics" on page 167.
If your system only has one processor and a problem is still indicated, see
"Getting Help" on page 177.

8 For systems with multiple processors, turn off the system and attached

peripherals, and disconnect the system from the electrical outlet.

9 Open the system. See "Opening the System" on page 82.

10 Remove all processors except for processor 1. See "Removing a Processor"

on page 122.

11 Close the system. See "Closing the System" on page 83.
12 Reconnect the system to the electrical outlet, and turn on the system and

attached peripherals.

13 Run the appropriate online diagnostic test. See "Running the System

Diagnostics" on page 167.
If the test fails, the processor is faulty. See "Getting Help" on page 177.

14 Turn off the system and attached peripherals, and disconnect the system

from the electrical outlet.

15 Open the system. See "Opening the System" on page 82.
16 Replace processor 1 with processor 2. See "Installing a Processor" on

page 126.

17 Repeat step 11 through step 13.

If your system has more than two processors, continue installing and
testing each processor in the processor 1 slot until you determine the
faulty processor, and then replace the faulty processor. See "Getting Help"
on page 177
.

If you have tested all the processors and the problem persists, the system
board is faulty. See "Getting Help" on page 177.

book.book Page 163 Thursday, August 13, 2009 7:27 AM

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