Beep codes, Error messages – Dell OptiPlex 9010 All In One (Mid 2012) User Manual

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background image

Blinking Amber
Power LED

Problem Description

2,6

The processor may be faulty.

2,7

The memory may be faulty. Reseat the memory or install a different memory module.

3,1

The video device or subsystem may be faulty.

3,2

The video subsystem may be faulty.

3,3

No memory module was detected.

3,4

The storage device may be faulty.

3,5

The memory may not be compatible.

3,6

The system board may be faulty.

3,7

The memory has been detected but of an invalid configuration.

Beep Codes

The beep pattern 1-3-2 (1 beep, then 3 beeps, then 2 beeps) indicates that the computer has encountered a memory
problem. Occasionally, re-seating the memory modules may fix the beep code errors.

Error Messages

Message

Description

Alert! Previous
attempts at booting
this system have
failed at checkpoint
[nnnn]. For help in
resolving this
problem, please note
this checkpoint and
contact Dell
Technical Support.

The computer failed to complete the boot routine three consecutive times for the same error.
Contact Dell and report the checkpoint code (nnnn) to the support technician.

System fan failure

Possible fan failure

CPU fan failure

Possible CPU fan failure

Hard-disk drive
failure

Possible hard drive failure during POST.

Hard-disk drive read
failure

Possible hard drive failure during boot test.

Keyboard failure

A cable or connector may be loose, or the keyboard or keyboard/mouse controller may be
faulty.

RTC is reset, BIOS
Setup default has
been loaded. Strike

RTC Jumper may be wrongly set.

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