Sony RM-Y130 - Manual (Page 19)

Troubleshooting
If you're having problems setting up or using the
Remote Commander;
■ When setting up the Remote Commander, carefully go through the
procedures described under "Setting the Code" on page 6. If the
code that's listed first for your component doesn't work, try all the
codes for your component — in the order in which they're listed. If
all the codes fail to work (or if your component is not listed in this
manual), try using the procedures under "Setting up a Non-pre-
programmed component" on page 9. If, after trying all this, you still
cannot get the Remote Commander to operate properly, see
"Customer Support Information" below.
■ For non-RF components, check that you're aiming the Remote
Commander directly at the component, and that there are no
obstructions between the Remote Commander and the component.
■ Make sure the batteries you're using are not worn out, and that
they're inserted correctly. Note that whenever you remove the
batteries — to replace them, for example — if too much lime is
taken, the code numbers revert to the factory settings and must be
reset.
■ When using the Remote Commander, note that some buttons work
exclusively with specific components. These buttons also function
independent of any component operation mode. For example, you
can use the TV/VTR to control the VCR even if any FUNCTION
button is pressed. For a complete list of the buttons that work
independently, see the highlighted buttons in the table on pages 12
through 15.
■ Make sure you've set your Remote Commander's ID code if you are
using RF transmission. Note that your Remote Commander may be
interfered with by the same type of Remote Commander that is used
nearby. See the instruction manual of your Sony DSS receiver with
RF control capability.
Customer Support Information
If — after you have read through this manual — you still cannot get
the Remote Commander to work properly, call the SONY DIGITAL
SATELLITE SYSTEM INFORMATION CENTER at 1-800-838-7669,
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