Sony PCGA-UMS1 User Manual

Page 17

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Troubleshooting

(continued)

3

Click the Dev'ice Manager tab,

and double-click Mouse.

4

Select the Mouse compatible with

HID, and click the Remove

button.

5

Double-click Human Interface

Device under the Device Manager
tab.

6

Click USB Human Interface

Device, and click the Remove
button.

7

Click the Close button.

8 Disconnect the USB mouse and

install the driver again (see page 7).

□ The installation is not complete or

has failed.

Install the driver again (see page 7).

The Scrolling features do not work

□ Windows 98 is not installed on your

computer.

•> Install Windows 98 as your

computer’s operating system.

□ The scrolling direction is incorrect.

To set up scrolling, see the

directions on page 13.

O The scrolling features do not work

with the application I am using.

■> The scrolling features work only

with applications that use scroll
bars.

-> Some applications do not support

the scrolling features.

The cursor does not move smoothly

□ There may be dust or dirt inside the

mouse.

Clean the inside of your mouse

(see page 14).

The cursor does not move even
though the mouse works

□ The mouse is in auto scroll mode.

•> Press a mouse button or the wheel

button to exit this mode.

16“

When I press the wheel button, the
auto scroll function does not work

□ The function of the wheel button

has been changed.

■> Check the function of the wheel

button (see page 13).

The “New Device is added" Wizard
appears when I connect the USB

mouse to my computer

□ Your computer has more than one

USB port.

-> When there are multiple USB

ports, the mouse driver is installed
for a specific USB port. You can
either connect the mouse to the
USB port for which the driver is
already installed or you can install
the mouse driver for all the USB
ports to which you wish to
cormect the USB mouse.

Even while my USB mouse is in use,

the display gets dark or the

computer enters System Suspend
mode or System Hibernation mode

□ Even while the USB mouse is in
use, the computer enters System
Suspend mode or System Hibernation
mode by the timer function of
PowerPanel in the computer.

When using the USB mouse,

select the AC Profile or change the
profile setting in PowerPanel so
that the computer does not enter
System Suspend mode or System
Hibernation mode. The default AC
profile settings do not allow the
computer to enter System Suspend
mode or System Hibernation
mode. For details, see the
PowerPanel Help.

-> Touch the touch pad or press any

key to return from these modes.

The computer does not return from

LCD (Video) Standby mode

•> Touch the touch pad or press any

' key to exit this mode.

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