Compaq 1600XL - Manual (Page 54)

6 T ROUBLESHOOTING P RESARIO N OTEBOOK M AINTENANCE AND S ERVICE G UIDE 1600XL S ERIES
Presario 1600XL Series
Model 1600T, 1600-XL140, 1600-XL141, 1600-XL142, 1600-XL143, 1600-XL144,
1600-XL146, 1600-XL147, 1600-XL150 XL156, XL157, XL255, XL256, XL257, and XL258
Compaq Diagnostics
Compaq Diagnostics is installed on the hard drive of the Notebook. Run the Diagnostic
utilities when you want to view or test system information and if you have installed or
connected devices. If you run Compaq Diagnostics from a diskette, ensure that the
diagnostic program is version 10.11 or later.
The Diagnostics menu includes the following utilities:
•
Computer Checkup (TEST)
•
View System Information (INSPECT)
•
Diagnostic Error Codes
•
Troubleshooting without Diagnostics
•
Before Replacing Parts
•
Solving Minor Problems
•
Solving Hard Drive Problems
•
Solving Hardware Installation Problems
•
Solving Keyboard/Numeric Keypad Problems
•
Solving Memory Problems
1780-Primary Hard Drive 0 Failure
Probable Cause Recommended Action
Disk 0 failed to respond
1. Run Computer Checkup
(TEST).
2. Replace the hard drive.
Hard drive format error 1. Run Computer Checkup
(TEST).
2. Replace the hard drive.
1782-Hard Drive Controller
Probable Cause Recommended Action
Hard drive controller failure 1. Run Computer Setup.
2. Replace the hard drive.