Troubleshooting without diagnostics, Before replacing parts – Compaq 1600XL User Manual

Page 68

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20 T

ROUBLESHOOTING

P

RESARIO

N

OTEBOOK

M

AINTENANCE

AND

S

ERVICE

G

UIDE

1600XL S

ERIES

Presario 1600XL Series

Model 1600T, 1600-XL140, 1600-XL141, 1600-XL142, 1600-XL143, 1600-XL144,

1600-XL146, 1600-XL147, 1600-XL150 XL156, XL157, XL255, XL256, XL257, and XL258

Troubleshooting without Diagnostics

This section provides information about how to identify and correct some common

hardware, memory, and software problems. It also explains several types of common

messages that may be displayed on the screen. The following pages contain

troubleshooting information about:

Since symptoms can be similar, carefully match the symptoms of the computer malfunction

against the problem description in the tables to avoid a misdiagnosis.

Å

WARNING: To avoid a potential shock hazard during troubleshooting procedures,
disconnect all power sources before removing the keyboard cover or the display
bezel.

Before Replacing Parts

Verify that cables are connected properly to the suspected defective parts.

Run Computer Setup after connecting external devices.

Verify that all required device drivers are installed.

Verify that all required changes have been made to the CONFIG.SYS file.

Verify that all required changes have been made to the AUTOEXEC.BAT file.

Verify that all printer drivers have been installed for each application.

Audio

Memory

Battery

PC Card

CD or DVD Drive

Power

Diskette Drive

Printer

Display

TouchPad

Hard Drive

Keyboard/Numeric Keypad

Hardware Installation

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