Sony SPP-SS965 User Manual

Page 43

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3

Symptom

You hear interference during
conversation.

Remedy

• Move the handset closer to the base phone.
• Place the base phone away from noise sources

(page 8).

You hear a beep every second
during conversation and "OUT
OF RANGE" appear on the
display.

This is the out-of-range alarm. Move the handset
closer to the base phone within one minute.

You hear a beep every three
seconds and <X3 and "BATTERY
LOW" appears on the display.

The battery is weak. Charge the battery for more than

12 hours (page 11).

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You hear five short error beeps
and cannot store a number on a
one-touch dial, speed dialing
key or in the Phone Directory.

Make sure you follow the procedure for storing the
number correctly (pages 21 and 23).
Make sure the number (including the tone and pause
digits) does not exceed 16 digits.

You hear five short error beeps
when you try to make a one-
touch or speed dial call.

You have entered a one-touch dialing button or speed
dialing key for which no phone number has been
stored.

One-touch dialing, speed
dialing or Phone Directory
dialing is incorrect.

Store the correct number (pages 19, 21 and 23).

The handset does not ring
when you use the intercom
from the base phone, and the
base phone does not ring when
you use the intercom from the
handset.

Set the RING switch on the handset to ON.
The battery may be week. Charge the battery for more
than 12 hours (page 11).

Move the handset closer to the base phone.
Place the base phone away from noise sources
(page 8).

When pressing C

INTERCOM),

you hear a busy tone and
cannot make an intercom call.

Either the base phone or handset is being used to
converse with an outside caller.

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3

The caller's name and/or
phone number does not appear
on the display.

Make sure you have subscribed to Caller ID service.

Caller ID service may not work when the phone is
connected to a Private Branch Exchange (PBX).
Make sure that the handset is on the base phone or set
the RING switch on the handset to ON. (page 32).
The call is made through company which dc>es not
offer Caller ID service. "OUT OF AREA" will appear
on the display.
The call was "blocked." "PRIVATE" will appear on

the display.
You have answered the call while RINGING
was displayed. Be sure to answer after the Caller ID
data is displayed.

continued

Additional Information 43

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