Troubleshooting – Sony SPP-A400 User Manual

Page 31

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Troubleshooting

If you've experienced any of fhe following difficulHes while using your
phone, use this troubleshooting to help you remedy the problem.

Should any problem persist, consult your nearest Sony dealer.

Symptom

Remedy

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You hear five short error

beeps when you press

(talk

).

Make sure you set up the base unit correctly (page 8).
Move the handset closer to the base unit.

You hear no dial tone.

Make sure the telephone line cord is securely
connected to the telephone outlet.
Make sure the battery is fully charged (page I t ) .

The phone doesn't connect at
all, even though the number
you dial is correct..

Make sure the dialing mode is set correctly (page 10).

The phone doesn't redial
correctly.

Make sure the last dialed number is really the one you
want to dial.

You hear five short error beeps
when you try to redial.

The number you last dialed exceeds 32 digits

(including the tone and pause digits if used).
The number you last dialed is erased.

= The handset doesn't ring.

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Set the RING ON/OFF switch on the handset
to ON.
The battery may be weak. Charge the battery for
more than 12 hours (page 11).
Make sure you set up the base unit correctly (page 8).
Move the handset closer to the base unit.

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You hear interference during
conversation.

Move the handset closer to the base unit.
Press

(CHANNEL)

on the handset for a channel that

gives better reception.
Place the base unit away from noise sources (page 8).

You hear a beep every second
during conversation.

It is an out-of-range alarm. Move the handset closer to
the base unit within 15 seconds.

You hear a beep every three
seconds and the TALK/BATT

LOW lamp flashes.

The battery is weak. Charge the battery for more than

12 hours (page 11).
Note that you cannot use the handset without
charging it for more than one minute.

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You hear five short error beeps
and can't store a speed dialing
number.

Make sure you follow the procedure in storing the
number correctly (page 16).
Make sure the number (including the tone and pause
digits) does not exceed 16 digits.

You hear five short error beeps
when you try to make a speed
dialing call.

You entered a dialing key to which no phone number
has been stored.
Speed dial numbers are erased because you removed

the battery pack from the handset or the battery is
completely discharged.

Speed dialing is incorrect.

Store a correct number (page 16).

continued

Additional Information

i 3 V

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