Sony CDP-C910 - Manual (Page 26)

Troubleshooting Guide
The following checks will help you correct most problems which you may encounter with your unit.
Before going through the check list below, refer to the connections and operating procedures.
Should any problem persist after you have made these checks, consult your nearest Sony service facility.
Sympton Cause Remedy
Play does not start. Dirty disc Clean the disc.
The disc is inserted with the label
surface downward. Insert the disc with the label surface
up.
The unit is in the pause mode. Press the ► or 11 button to release
pause.
Moisture condensation Wait for approx, one hour after
turning on the unit then start play.
No sound Loose connection Connect the cords firmly.
Display window does not illuminate
even when the power is turned on.
The AC power cord is disconnected. Connect the AC power cord firmly.
Remote commander does not operate
the unit.
The batteries are exhausted. Replace both batteries.
The remote commander is not
pointed at the remote control sensor. Point the remote commander to the
sensor.
There is an obstacle between the
remote commander and the unit. Remove the obstacle.
The remote commander is too far
from the unit. Move closer.
The disc magazine cannot be
removed even if the ^ button is
pressed.
The power of the unit is not turned
on. Depress the POWER switch ON).
The â button is not pressed firmly. Press the button again.
Any operation is not possible. The internal control program may not
run. Turn off the power and turn it on
again.
Note
This unit uses several micro-computer chips to control a series of operations. Sometimes, an operation may not work properly due to the
condition of the power being supplied. In this case, turn the power off, then turn it back on and retry the operation.
Sony Corporation Printed in Japan