Kontron AT8902M - Manual (Page 13)

AT8902M Preface
Page xiii AT8902M User Guide
Two Year Warranty
Kontron AG grants the original purchaser of Kontron’s products a
TWO YEAR LIMITED HARDWARE
WARRANTY
as described in the following. However, no other warranties that may be granted or
implied by anyone on behalf of Kontron are valid unless the consumer has the express written
consent of Kontron AG.
Kontron AG warrants their own products, excluding software, to be free from manufacturing
and material defects for a period of 24 consecutive months from the date of purchase. This war-
ranty is not transferable nor extendible to cover any other users or long-term storage of the
product. It does not cover products which have been modified, altered or repaired by any other
party than Kontron AG or their authorized agents. Furthermore, any product which has been,
or is suspected of being damaged as a result of negligence, improper use, incorrect handling,
servicing or maintenance, or which has been damaged as a result of excessive current/voltage
or temperature, or which has had its serial number(s), any other markings or parts thereof al-
tered, defaced or removed will also be excluded from this warranty.
If the customer’s eligibility for warranty has not been voided, in the event of any claim, he may
return the product at the earliest possible convenience to the original place of purchase, togeth-
er with a copy of the original document of purchase, a full description of the application the
product is used on and a description of the defect. Pack the product in such a way as to ensure
safe transportation (see our safety instructions).
Kontron provides for repair or replacement of any part, assembly or sub-assembly at their own
discretion, or to refund the original cost of purchase, if appropriate. In the event of repair, re-
funding or replacement of any part, the ownership of the removed or replaced parts reverts to
Kontron AG, and the remaining part of the original guarantee, or any new guarantee to cover
the repaired or replaced items, will be transferred to cover the new or repaired items. Any ex-
tensions to the original guarantee are considered gestures of goodwill, and will be defined in
the “Repair Report” issued by Kontron with the repaired or replaced item.
Kontron AG will not accept liability for any further claims resulting directly or indirectly from any
warranty claim, other than the above specified repair, replacement or refunding. In particular,
all claims for damage to any system or process in which the product was employed, or any loss
incurred as a result of the product not functioning at any given time, are excluded. The extent
of Kontron AG liability to the customer shall not exceed the original purchase price of the item
for which the claim exists.
Kontron AG issues no warranty or representation, either explicit or implicit, with respect to its
products’ reliability, fitness, quality, marketability or ability to fulfil any particular application or
purpose. As a result, the products are sold “as is,” and the responsibility to ensure their suit-
ability for any given task remains that of the purchaser. In no event will Kontron be liable for
direct, indirect or consequential damages resulting from the use of our hardware or software
products, or documentation, even if Kontron were advised of the possibility of such claims prior
to the purchase of the product or during any period since the date of its purchase.
Please remember that no Kontron AG employee, dealer or agent is authorized to make any
modification or addition to the above specified terms, either verbally or in any other form, written
or electronically transmitted, without the company’s consent.