Kontron AT8402 Diagnostics Manual - Manual (Page 38)

AT8402 Getting Help
Page A - 4 AT8402 CLI Reference Manual
WHEN RETURNING A UNIT
• In the box, you have to include the name and telephone number of a person whom we
can contact for further explanations if necessary when returning goods. Where applica-
ble, always include all duty papers and invoice(s) associated with the item(s) in
question.
• Ensure that the unit is properly packed. Pack it in a rigid cardboard box.
• Clearly write or mark the RMA number on the outside of the package you are returning.
• Ship prepaid. We take care of insuring incoming units.
North America EMEA
Kontron Canada, Inc. Kontron Modular Computers GmbH
616 Curé Boivin Sudetenstrasse 7
Boisbriand, Québec 87600 Kaufbeuren
J7G 2A7 Canada Germany