Kontron KTUS15-mITX - 1.1 Basic - Manual (Page 3)

KTD-00774-G KTUS15/mITX Page 3 of 84
Life Support Policy
KONTRON Technology’s PRODUCTS ARE NOT FOR USE AS CRITICAL COMPONENTS IN LIFE
SUPPORT DEVICES OR SYSTEMS WITHOUT EXPRESS WRITTEN APPROVAL OF THE GENERAL
MANAGER OF KONTRON Technology A/S.
As used herein:
Life support devices or systems are devices or systems which, (a) are intended for surgical implant into
body, or (b) support or sustain life and whose failure to perform, when properly used in accordance with
instructions for use provided in the labelling, can be reasonably expected to result in significant injury to the
user.
A critical component is any component of a life support device or system whose failure to perform can be
reasonably expected to cause the failure of the life support device or system, or to affect its safety or
effectiveness.
KONTRON Technology Technical Support and Services
If you have questions about installing or using your KONTRON Technology Product, check this User’s
Manual first – you will find answers to most questions here. To obtain support, please contact your local
Distributor or Field Application Engineer (FAE).
Before Contacting Support: Please be prepared to provide as much information as possible:
1. CPU Board
1. Type.
2. Part Number (find PN on label)
3. Serial Number if available (find SN on label)
2. Configuration
1. DRAM Type and Size.
2. BIOS Revision (Find the Version Info in the BIOS Setup).
3. BIOS Settings different than Default Settings (Refer to the BIOS Setup Section).
3. System
1. O/S Make and Version.
2. Driver Version numbers (Graphics, Network, and Audio).
3. Attached Hardware: Harddisks, CD-rom, LCD Panels etc.