Voice con tr ol, Trouble shooting – Mercedes-Benz SLS-Class 2015 COMAND Manual User Manual

Page 198

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Trouble Shooting

Problem

Possible Cause/

Consequence

Suggested Solutions

Voice control does

not understand

you.

You have not

operated the

system from the

driver’s seat.

X

Only operate the system from the driver’s

seat.

You have spoken

too exaggeratedly,

too loudly or too

quietly.

X

State the commands coherently and clearly

without exaggerating.

An address book

entry without a

speaker-

dependent voice

name is not

recognized.

The fields in the

address book entry

for the last name

and first name are

both filled in, but

you only said the

first name or the

last name.

X

Say the last name and then the first name of

the address book entry in full.

The names entered

in the address

book do not sound

sufficiently

different, or are not

pronounced as

they are written.

X

Make sure the address book entries are

plausible.

Check the address book entries for the

following:

R

The name entries, e.g. last name and first

name, are in the right fields.

R

Do not use abbreviations or acronyms.

R

Avoid unnecessary spaces in names.

R

Do not use special characters.

An address book

entry without a

speaker-

dependent voice

name is not

recognized.

The names entered

in the address

book do not sound

sufficiently

different, or are not

pronounced as

they are written.

X

Create a speaker-dependent voice name.

or

X

Give the “Read out address book” command.

The system reads out the address book.

X

Press the ? button when the name you

want is read out.

196

Trouble Shooting

Voice

Con

tr

ol

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