Reliance Controls THP201 - Manual (Page 4)

Testing the Programmed Outgoing Telephone Numbers
Once you are finished programming the outgoing phone numbers, you must test the monitoring system to confirm that you
have entered the telephone numbers correctly and that the monitoring system is compatible with both your telephone line
and the telephone(s) being called.
Testing of the first programmed outgoing telephone number:
1. Press and hold the keys “*” and “1” on the keypad until the green “system armed” light blinks 3-4 times.
2. Release the “*” and “1” keys.
3. The green light will then blink to indicate a simulated alarm condition
4. The monitoring system will make the outgoing call to the first programmed phone number.
5. You then have two verification options, with Option 1 strongly recommended.
Option 1—Answer the call yourself (such as with a cell phone) or have someone else answer the call
When the call is answered, listen to the message and then press and hold down the “#” key on the receiving telephone
keypad before the message ends. Keep holding down the “#” key until the monitoring system sounds a 3 second
continuous tone. The monitoring system will then hang up and the green “system armed” light on the control panel will
be continuously lit indicating the monitoring system is armed.
Option 2 –Listen to the outgoing call on an extension phone
After the light blinks 3-4 times in testing step 1 above, you can pick up a phone on the same line not connected to the
monitoring system and listen for the successful completion of the call. Note, this will not work using the phone
connected to the monitoring system. Before the message ends, press and hold the "#" key on the phone until the
monitoring system sounds a 3 second continuous tone. The monitoring system will then hang up and the green
“system armed” light on the control panel will be continuously lit indicating the monitoring system is armed.
NOTE: If the green LED does not remain continuously lit after performing the test, then press the "#" key on the
control panel until it does.
IMPORTANT - It is strongly recommended that you arrange to have someone answer the
phone being called! This is to insure that the monitoring system is compatible with your
telephone system, and to confirm correct entry of the outgoing telephone number(s).
Testing of the second and third programmed outgoing telephone numbers.
Repeat steps 1 through 5 above, substituting the “2” key on the keypad for the second outgoing number, and the “3” key
for the third outgoing number.
Responding to a Monitoring System Call
How the monitoring system works when it detects an alarm condition
A single or multiple alarm condition will initiate the phone-out sequence features of this monitoring system. After a 5- or 30-
minute delay (depending on the switch setting selected for the “Call Delay Time”) the monitoring system will call the first
programmed telephone number and wait up to 10 rings for the called telephone to answer. If the called telephone does not
answer, or answers and no response code keys are pressed, the monitoring system will call a second and third telephone
number (if programmed), each time allowing 10 rings. The monitoring system will continue the calling sequence at 15-
minute intervals until a called phone is answered and a response code is entered, or until an alarm condition no longer
exists.
IMPORTANT - The phone connected to the monitoring system will be disconnected when
the monitoring system is making a call in order to gain access to a dial tone and establish
a priority connection for its own use. To gain access to the phone line from this phone at
anytime the monitoring system is using it, press and hold the "#" key on the monitoring
system keypad until the alarm sounds a 3-second beep. If using the phone when the
alarm calls out, the phone call will be disconnected by the monitoring system. In this
case and after pressing the "#" key as described above, press the hook switch on the
telephone to receive a dial tone and redial to restore the connection.
IMPORTANT - Phones not connected to the monitoring system can gain access to the
phone line during a call made by the alarm by canceling the alarm call. To cancel an
alarm call from another extension phone and to make a call, pick up the handset, press
and hold the "#" key on the extension phone until the monitoring system sounds a beep,
and then press the hook switch on the telephone to receive a dial tone.
What to do when the monitoring system calls someone at a programmed telephone number
A voice message will advise the type of alarm condition and instruct the person answering to enter a response code by
pressing and holding the “#” key to “Acknowledge” the alarm, or pressing the “*” key followed by the “0” key to “Disable”