Reliance Controls THP201 - Manual (Page 6)

The green “System Armed” light is blinking The monitoring system is armed and an alarm condition exists.
The green “System Armed” light is off. The monitoring system either has no power, has no number in
memory or has been “disabled”. The monitoring system will not
operate when any one of these conditions exist.
1. No power. Make sure the AC adapter is plugged into both the
wall and the power jack and that a good battery is installed.
2. Disabled. Reset the unit by turning the on/off switch on the
monitoring system control panel to the “OFF” position, then
“ON”.
3. No number in memory. If the battery has discharged sufficiently
and AC power is not available, the phone numbers in the
memory will be lost. Reprogram the phone number(s).
Monitoring system can dial but cannot connect to the programmed
telephone number Reprogram the outgoing telephone number to be sure you have
entered it correctly
You need to clear all stored telephone numbers Disconnect the control panel from the wall adapter and remove the
battery for 30 seconds or more. The memory will be erased.
The monitoring system does not indicate all alarm types Make sure that the dip switch is set to the appropriate settings (see
the section “Installation Procedure”)
The remote water detector does not detect the presence of water Be sure the water detector leads are properly positioned. Also be
sure that the length of cable between the water sensor and the
control panel does not exceed 100 feet, and is properly plugged
into the control panel
Cannot program a number or other software related problems Remove the power cable and battery for 30 seconds. All numbers
will need to be reprogrammed.
Frequently Asked Questions
Q. What happens if a called phone is answered, but no key sequence is entered?
A. The monitoring system will continue to make outgoing calls to the programmed number(s) until a response is entered,
or until an alarm condition no longer exists.
Q. How often should the battery be changed?
A. It depends on how much the monitoring system uses the battery for power. Under normal conditions when premises
power is available, the monitoring system operates solely from the AC adapter. When the power is out, the monitoring
system will use the 9-volt alkaline battery as its power source to make outgoing calls, and will expire sooner. Even a
battery that is not used at all will have to be replaced periodically. The battery should be changed when the low
battery led is lit, or before leaving the premises for extended periods of time. Check the low battery led after power
outages or if the AC adapter to the monitoring system has been unplugged.
Q. Can the monitoring system control panel be set on a table or floor, rather than mounting it on a
wall?
A. Yes, but care must be taken to assure that it is located where there will be adequate airflow for the temperature sensor
to respond to temperature changes.
Q. For convenience, can the monitoring system control panel be temporarily removed from the
monitoring system base during initial programming?
A. Yes, but you should leave the AC adapter plugged in and connected to the monitoring system control panel.