Rice Lake RoughDeck BDP with Portability Option - Manual (Page 15)

RoughDeck BDP Installation/Operation Manual 11
6.0 Service Information
The following sections describe basic service and maintenance procedures.
6.1 Troubleshooting Guide
Table 6-1 lists some of the common problems and their suggested solutions.
6.2 Periodic Maintenance
The space between the platform side and the portable deck assembly, and the surface beneath the platform must
be periodically cleaned to prevent debris build up. More frequent cleaning of these areas is necessary with scales
permanently mounted in pits.
Do not attempt to use scales with load cells that are not hermetically-sealed in washdown applications. Water
damage is a common cause of failure in non-hermetically-sealed load cells. Use care with high pressure steam
washdowns for hermetically-sealed load cells. The steam may not damage the load cells, but the elevated
temperatures may cause incorrect readings until the unit cools to room temperature.
Problem Symptom Description Solution
System does not
operate - no display Power disconnected Check and reconnect
Indicator fuse blown Replace the fuse. Check for cause
Interface cable cut or disconnected Repair
Signal leads incorrectly installed at the
indicator Install according to indicator installation
manual
Display stays at zero Load cell connections faulty Check cable connections in junction box and
at indicator
Indicator faulty Service indicator
Erratic weight
readings Vibration near scale Remove source of vibration or move scale
Platform not level to within 1/4 inch Level scale by adjusting feet or shimming if
necessary
Load cell or cable water damage Replace
Debris under load cells or platform Clean
Indicator faulty Use simulator to test indicator for stability.
Service indicator
Consistently high or
low weights Indicator not properly adjusted to zero Zero the indicator according to the indicator
manual
Platform binding Obtain adequate clearance for free platform
movement
Indicator not calibrated Calibrate according to indicator manual and
See Section 5.3 on page 10
Load cells faulty Test and replace load cells if necessary
Feet touching deck underside Adjust feet downward to provide clearance
Table 6-1. Troubleshooting Table