Viewing call statistics – Cisco 7925G-EX User Manual
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Cisco Unified Wireless IP Phone 7925G, 7925G-EX, and 7926G Administration Guide
Chapter 8 Viewing Security, Device, Model, Status, and Call Statistics Information on the Phone
Viewing the Phone Status Menu
Related Topics
•
Viewing the Status Messages, page 8-9
•
Viewing Call Statistics, page 8-13
•
Viewing Firmware Versions, page 8-16
Viewing Call Statistics
You can access the Call Statistics screen on the phone to display counters, statistics, and voice quality
metrics in these ways:
•
During call—You can view the call information by pressing the Select button twice rapidly.
•
After the call—You can view the call information captured during the last call by displaying the Call
Statistics screen.
Note
You can remotely view the call statistics information using a web browser to access the
Streaming Statistics web page. For more information about remote monitoring, see
Chapter 9,
“Monitoring the Cisco Unified Wireless IP Phone Remotely.”
A single call can have multiple voice streams, but data is captured for only the last voice stream. A voice
stream is a packet stream between two endpoints. If one endpoint is put on hold, the voice stream stops
even though the call is still connected. When the call resumes, a new voice packet stream begins, and the
new call data overwrites the former call data.
To display the Call Statistics screen for information about the last voice stream, follow these steps:
Procedure
Step 1
Press SETTINGS > Status.
TxBcast
Number of broadcast packets transmitted by the phone
RTSFail
Number of request to send (RTS) failures
ACKFail
Number of packet acknowledgements that failed
Retry
Number of times the phone retried to send packets
MRetry
Number of times the phone retried to send multicast packets
RetryFail
Number of times the phone retried and failed to send packets
AgedPkts
Number of packets removed from the transmit queue due to transmission
timeout
OtherFail
Number of packets that failed to transmit due to other reasons
Success
Number of packets successfully transmitted
MaxFail
Maximum sequence of failure due to maximum retry limit
Table 8-5
Network Statistics Screen Items (continued)
Item
Description