Classe Audio CDP-502 - Manual (Page 43)

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Troubleshooting
In general, refer any service problems to your Classé dealer. Before contacting
your dealer, however, check to see if the problem is listed here. If it is, try the
suggested solutions. If none of these solves the problem, contact your Classé
dealer.
1 My disc is skipping.
3 Gently clean the disc itself using a damp, soft cloth, wiping along
the radius of the disc rather than around the circumference.
(Cleaning discs in the manner minimizes the chance of damaging
the disc.)
3 Th e disc itself may already be damaged. Try several other discs, to
see whether the problem is widespread or limited to a particular
disc.
2 There is no sound and the Standby LED is not lit.
3 Ensure the player is plugged into the AC mains, and that the AC
mains are operating normally.
3 Check that the main power switch on the rear of the unit is on.
3 Your display may be set to timeout, and the CDP-502 may
simply be in pause or stop. Touch the screen to reactivate it so
you can see the state of the unit, or simply press the Play key on
the remote control.
3 Unplug the unit for at least thirty seconds and then plug it in
again; try powering it up. (Sometimes a brownout or short-term
loss of power might require a restart.)
3 Verify that the AC mains is not out of range. Th e unit will
automatically attempt to protect itself from improper AC mains
voltages by not powering up.
3 If none of these solutions work, please consult your Classé dealer
for assistance. Th ere are no user-serviceable parts inside your
unit.
3. A disc was inserted, but the machine rejected it and asked for
another disc to be inserted.
3 Check that the disc is compatible with your unit. Th e CDP-502
will play CD Audio, DVD-Video, DVD-Audio, MP3, WMA,
Video-CD, and S-VCD discs.
3 Ensure that the disc surface is clean, and try reinserting it.
3 Check that the label side of the CD is facing up.
4. The disc is spinning but there is no sound in one or both
channels.
3 Check that both interconnect cables are properly connected
between the outputs of the CDP-502 and the inputs of your
preamplifi er.
3 Ensure that the preamplifi er/amplifi er units being used are
properly confi gured. (You may need to consult those units’
owner’s manuals for more information.)